Browse and search decisions

We make final decisions on complaints about the NHS in England, UK Government departments, agencies and public bodies such as museums. These casework decisions date from April 2021 and are published two months after the case is closed.

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Published decisions reflect the legislation, caselaw and guidance in place at the time they were completed and depend on the individual circumstances of each case.

Please note: We do not publish the real names of individuals involved in a case.