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We make final decisions on complaints about the NHS in England, UK Government departments and other public organisations. We publish most of our decisions one month after the case is closed.
From April to June 2021 we will publish around 15 cases every two weeks. We expect this number to increase from July 2021.
Please note: We do not publish the real names of individuals involved in a case.
Published decisions reflect the legislation, caselaw and guidance in place at the time they were completed and depend on the individual circumstances of each case.
Published decisions reflect the legislation, caselaw and guidance in place at the time they were completed and depend on the individual circumstances of each case.