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Complaints about the NHS in England

Your filters returned 113 results

Use the search filters below to refine the results and find complaints of interest. Search results are listed with the most recent first. 
Complex complaints with two or more parts about one or multiple organisations may appear more than once in the search results.

Ashford and St Peter's Hospitals NHS Foundation Trust (Ref: P-001047)

Report15-Jan-21Not upheldDrugs / medication

Summary:

Sandwell and West Birmingham Hospitals NHS Trust (Ref: P-001004)

Report13-Jan-21UpheldChoice and Consent

Summary:

Mr T complains about the care his mother (who made the original complaint but sadly died) received from the Trust. Mr T says when Mrs T was admitted to the Trust, they refused to discharge her when asked and told her she could not leave despite her wishes. Mr T says because of this, she was unable to return home when she wanted to, and says she was not allowed to leave the hospital, which had a profound effect on his mother as when she did return home, she was exhausted, concerned about returning to hospital in the future, depressed and stressed. The complainant is seeking an apology, service improvements and a financial remedy.

Basildon and Thurrock University Hospitals NHS Foundation Trust (Ref: P-001010)

Report30-Nov-20UpheldNursing care

Summary:

Miss O complains on behalf of her late father Mr O about the care he received during his admittance to Basildon and Thurrock University Hospitals NHS Foundation Trust (the Trust). Specifically, she complains that her father was left nil by mouth for his endoscopy for too long and may not have needed one.

Basildon and Thurrock University Hospitals NHS Foundation Trust (Ref: P-001010)

Report30-Nov-20UpheldTests

Summary:

Miss O complains on behalf of her late father Mr O about the care he received during his admittance to Basildon and Thurrock University Hospitals NHS Foundation Trust (the Trust). Specifically, she complains that her father was left nil by mouth for his endoscopy for too long and may not have needed one.

Sirona Care and Health (Ref: P-001049)

Report30-Nov-20Not upheld

Summary:

Sirona Care and Health (Ref: P-001049)

Report30-Nov-20Not upheldDiagnosis

Summary:

Mrs F complains about the service her son, G, received from the Community Paediatric Service (the Service) provided by a third party health provider. Mrs F says her son was diagnosed by a speech and language therapist with significant executive functioning issues. She believes the Service should have diagnosed this sooner, and that a paediatrician incorrectly focused on repeat assessments for autism and ADHD and referred her son for services that he did not need, but failed to assess and diagnose G’s broader learning and behavioural issues. Mrs F says her son’s condition has impacted on his behaviour and ability to learn and access education during this period

University Hospital Southampton NHS Foundation Trust (Ref: P-001020)

Report27-Nov-20Not upheldDrugs / medication

Summary:

Miss C complains the Trust incorrectly administered her late partner, Mr A, with amiodarone, despite him being allergic to this. She says the incorrect administration of amiodarone caused Mr A’s death. This caused her a significant amount of distress and has impacted on her grieving the passing of Mr A.

Royal Cornwall Hospitals NHS Trust (Ref: P-001050)

Report27-Nov-20Not upheldNursing care

Summary:

Ms R complains about aspects of care and treatment provided to her father, Mr A following his admission to Royal Cornwall Hospitals NHS Trust (the Trust). She complains her father developed pressure sores on his heel and he was not appropriately discharged or given the necessary equipment to assist him at home. Ms R complains this resulted in him falling at home and breaking his femur which resulted in re-admission to the Trust for an operation to repair the bone, following which Mr A sadly died.

Royal Cornwall Hospitals NHS Trust (Ref: P-001050)

Report27-Nov-20Not upheldDischarge and aftercare

Summary:

Ms R complains about aspects of care and treatment provided to her father, Mr A following his admission to Royal Cornwall Hospitals NHS Trust (the Trust). She complains her father developed pressure sores on his heel and he was not appropriately discharged or given the necessary equipment to assist him at home. Ms R complains this resulted in him falling at home and breaking his femur which resulted in re-admission to the Trust for an operation to repair the bone, following which Mr A sadly died.