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Complaints about the NHS in England

Your filters returned 113 results

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Wirral University Teaching Hospital NHS Foundation Trust (Ref: P-001041)

Report20-Sep-20Not upheldFacilities and cleanliness

Summary:

Mrs A complains about the care and treatment of her late daughter, Miss A, by the Trust. She complains that during Miss A’s admission at the Trust’s Hospital, her nutritional needs were not looked after and she was not provided with the correct treatment when she needed it. She also complains about the cleanliness of her daughter’s room and about problems in the communication by the Trust with herself and the family. Mrs A says that her daughter’s death was a result of failings by the Trust.

Wirral University Teaching Hospital NHS Foundation Trust (Ref: P-001041)

Report20-Sep-20Not upheldCommunication

Summary:

Mrs A complains about the care and treatment of her late daughter, Miss A, by the Trust. She complains that during Miss A’s admission at the Trust’s Hospital, her nutritional needs were not looked after and she was not provided with the correct treatment when she needed it. She also complains about the cleanliness of her daughter’s room and about problems in the communication by the Trust with herself and the family. Mrs A says that her daughter’s death was a result of failings by the Trust.

Mid Yorkshire Hospitals NHS Trust (Ref: P-001025)

Report15-Sep-20Not upheldCommunication

Summary:

Miss D complains about aspects of the care that she received from Mid Yorkshire NHS Foundation Trust. Specifically, Miss D complains that she attended hospital at 36+2 weeks pregnant believing that her waters had broken, but was sent home after being advised that this was not the case, staff did not take appropriate action after she reported decreased foetal movement, she experienced shortness of breath, and went to A&E where she was kept in a side room for 17 hours. She says that she asked for her baby’s heartbeat to be taken but this did not happen because the message was not relayed to the clinician Miss D also complains her notes were lost in triage, staff did not check on her baby until three hours after he was born, did not attend to her or instruct her how to breastfeed or offer her food after birth. Miss D says that because of some of these events her child has been unwell since birth and has an underlying health condition and that she has been unwell herself.

Mid Yorkshire Hospitals NHS Trust (Ref: P-001025)

Report15-Sep-20Not upheldDiagnosis

Summary:

Miss D complains about aspects of the care that she received from Mid Yorkshire NHS Foundation Trust. Specifically, Miss D complains that she attended hospital at 36+2 weeks pregnant believing that her waters had broken, but was sent home after being advised that this was not the case, staff did not take appropriate action after she reported decreased foetal movement, she experienced shortness of breath, and went to A&E where she was kept in a side room for 17 hours. She says that she asked for her baby’s heartbeat to be taken but this did not happen because the message was not relayed to the clinician Miss D also complains her notes were lost in triage, staff did not check on her baby until three hours after he was born, did not attend to her or instruct her how to breastfeed or offer her food after birth. Miss D says that because of some of these events her child has been unwell since birth and has an underlying health condition and that she has been unwell herself.

Mid Yorkshire Hospitals NHS Trust (Ref: P-001025)

Report15-Sep-20Not upheldCommunication

Summary:

Miss D complains about aspects of the care that she received from Mid Yorkshire NHS Foundation Trust. Specifically, Miss D complains that she attended hospital at 36+2 weeks pregnant believing that her waters had broken, but was sent home after being advised that this was not the case, staff did not take appropriate action after she reported decreased foetal movement, she experienced shortness of breath, and went to A&E where she was kept in a side room for 17 hours. She says that she asked for her baby’s heartbeat to be taken but this did not happen because the message was not relayed to the clinician Miss D also complains her notes were lost in triage, staff did not check on her baby until three hours after he was born, did not attend to her or instruct her how to breastfeed or offer her food after birth. Miss D says that because of some of these events her child has been unwell since birth and has an underlying health condition and that she has been unwell herself.

Mid Yorkshire Hospitals NHS Trust (Ref: P-001025)

Report15-Sep-20Not upheldDiagnosis

Summary:

Miss D complains about aspects of the care that she received from Mid Yorkshire NHS Foundation Trust. Specifically, Miss D complains that she attended hospital at 36+2 weeks pregnant believing that her waters had broken, but was sent home after being advised that this was not the case, staff did not take appropriate action after she reported decreased foetal movement, she experienced shortness of breath, and went to A&E where she was kept in a side room for 17 hours. She says that she asked for her baby’s heartbeat to be taken but this did not happen because the message was not relayed to the clinician Miss D also complains her notes were lost in triage, staff did not check on her baby until three hours after he was born, did not attend to her or instruct her how to breastfeed or offer her food after birth. Miss D says that because of some of these events her child has been unwell since birth and has an underlying health condition and that she has been unwell herself.

Mid Yorkshire Hospitals NHS Trust (Ref: P-001025)

Report15-Sep-20Not upheldOther - Health

Summary:

Miss D complains about aspects of the care that she received from Mid Yorkshire NHS Foundation Trust. Specifically, Miss D complains that she attended hospital at 36+2 weeks pregnant believing that her waters had broken, but was sent home after being advised that this was not the case, staff did not take appropriate action after she reported decreased foetal movement, she experienced shortness of breath, and went to A&E where she was kept in a side room for 17 hours. She says that she asked for her baby’s heartbeat to be taken but this did not happen because the message was not relayed to the clinician Miss D also complains her notes were lost in triage, staff did not check on her baby until three hours after he was born, did not attend to her or instruct her how to breastfeed or offer her food after birth. Miss D says that because of some of these events her child has been unwell since birth and has an underlying health condition and that she has been unwell herself.

Mid Yorkshire Hospitals NHS Trust (Ref: P-001025)

Report15-Sep-20Not upheldReferral

Summary:

Miss D complains about aspects of the care that she received from Mid Yorkshire NHS Foundation Trust. Specifically, Miss D complains that she attended hospital at 36+2 weeks pregnant believing that her waters had broken, but was sent home after being advised that this was not the case, staff did not take appropriate action after she reported decreased foetal movement, she experienced shortness of breath, and went to A&E where she was kept in a side room for 17 hours. She says that she asked for her baby’s heartbeat to be taken but this did not happen because the message was not relayed to the clinician Miss D also complains her notes were lost in triage, staff did not check on her baby until three hours after he was born, did not attend to her or instruct her how to breastfeed or offer her food after birth. Miss D says that because of some of these events her child has been unwell since birth and has an underlying health condition and that she has been unwell herself.

Mid Yorkshire Hospitals NHS Trust (Ref: P-001025)

Report15-Sep-20Not upheldRecord keeping and management

Summary:

Miss D complains about aspects of the care that she received from Mid Yorkshire NHS Foundation Trust. Specifically, Miss D complains that she attended hospital at 36+2 weeks pregnant believing that her waters had broken, but was sent home after being advised that this was not the case, staff did not take appropriate action after she reported decreased foetal movement, she experienced shortness of breath, and went to A&E where she was kept in a side room for 17 hours. She says that she asked for her baby’s heartbeat to be taken but this did not happen because the message was not relayed to the clinician Miss D also complains her notes were lost in triage, staff did not check on her baby until three hours after he was born, did not attend to her or instruct her how to breastfeed or offer her food after birth. Miss D says that because of some of these events her child has been unwell since birth and has an underlying health condition and that she has been unwell herself.

Mid Yorkshire Hospitals NHS Trust (Ref: P-001025)

Report15-Sep-20Not upheldNursing care

Summary:

Miss D complains about aspects of the care that she received from Mid Yorkshire NHS Foundation Trust. Specifically, Miss D complains that she attended hospital at 36+2 weeks pregnant believing that her waters had broken, but was sent home after being advised that this was not the case, staff did not take appropriate action after she reported decreased foetal movement, she experienced shortness of breath, and went to A&E where she was kept in a side room for 17 hours. She says that she asked for her baby’s heartbeat to be taken but this did not happen because the message was not relayed to the clinician Miss D also complains her notes were lost in triage, staff did not check on her baby until three hours after he was born, did not attend to her or instruct her how to breastfeed or offer her food after birth. Miss D says that because of some of these events her child has been unwell since birth and has an underlying health condition and that she has been unwell herself.