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Complaints about UK Government departments and other public organisations

Your filters returned 12 results

Use the search filters below to refine the results and find complaints of interest. Search results are listed with the most recent first. 
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Driver and Vehicle Licensing Agency (Ref: P-001000)

Report30-Oct-20Not upheldDriving licence

Summary:

This complaint is about the renewal process with DVLA medical licensing agency. The complainant is a Type 1 diabetic and has to renew both their car and lorry license on a yearly basis. The complainant is unable to drive company vehicles under section 88 meaning they are out of pocket for any expenses incurred. The complainant has outstanding concerns but has been through the full complaints process and received ICE’s response.

Driver and Vehicle Licensing Agency (Ref: P-001000)

Report30-Oct-20Not upheld

Summary:

This complaint is about the renewal process with DVLA medical licensing agency. The complainant is a Type 1 diabetic and has to renew both their car and lorry license on a yearly basis. The complainant is unable to drive company vehicles under section 88 meaning they are out of pocket for any expenses incurred. The complainant has outstanding concerns but has been through the full complaints process and received ICE’s response.